FAQ
Small items that can be shipped are offered with shipping here online. Larger items can be delivered to your home locally by our subcontracted delivery service. They charge $4 a loaded mile with a $30 minimum fee. Second floor deliveries are an additional $25 for the guys to carry up the stairs. Over the bridge delivery has an additional $15 bridge toll fee for a box truck. Not all areas over the bridge are subject to delivery. The service has the option of not delivering.
All merchandise comes in direct from big box retailers. Most of the merchandise is from online orders that are either shipped to store and abandoned or are canceled en route by the customer as they are being shipped. Occassionally an item is received that may have been used or the person "attempted" to assemble and returned back to the shipper.
All sales are final. We do not offer returns or exchanges on most merchandise. We do guarentee that an item is in working condition when leaving the store as it has been tested by an employee. Those items in boxes that are unable to be checked, such as small appliances and items with plugs, can be returned within 24-48 hours if they are defective. You will be notified at time of sale if your item is able to be returned for damages.
We only will hold your item if it is paid in full. If you do not wish to pay online the item will be available for someone to purchase until your checkout is complete with payment. We do accept phone payments over the phone during regular business hours of 10am to 7pm Monday through Saturday & 10am to 5pm on Sunday. Otherwise your item is available for other people to purchase.



